Right of Withdrawal for Consumers 

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.)

 

Cancellation Policy

Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day, 

- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided you ordered one or more goods as part of a single order and these are delivered together;

- on which you or a third party named by you, who is not the carrier, have taken possession of the last goods, provided you ordered several goods as part of a single order and these are delivered separately;

- on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last item, provided you ordered goods that are delivered in several partial shipments or pieces;

To exercise your right of withdrawal, you must inform us (Mark Hellbusch, Langendellschlag 62, 65199 Wiesbaden,  Phone: +49176-21916227,   Email: markhellbusch@web.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail or an email). You may use the attached model withdrawal form, but this is not required.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you revoke this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for any additional costs incurred because you chose a different type of delivery than the least expensive standard delivery offered by us), without delay and at the latest within 14 days from the day on which we receive notification of your revocation of this contract. For this reimbursement, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without delay and in any event no later than 14 days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the period of 14 days has expired.

You bear the direct costs of returning goods that can be sent by parcel and the direct costs of returning goods that cannot be sent by parcel. The costs for goods that cannot be sent by parcel are estimated at a maximum of about 100 EUR.

You are only liable for any diminished value of the goods if this loss in value is due to handling other than what is necessary to ascertain the nature, characteristics, and functioning of the goods.

Reasons for exclusion or expiration

The right of withdrawal does not apply to contracts

- for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon at the time of contract conclusion, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no influence;
- for the supply of newspapers, periodicals, or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the supply of goods which, after delivery, have been inseparably mixed with other items due to their nature;
- for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Sample Withdrawal Form

(If you wish to revoke the contract, please complete this form and return it to us.)

- To Mark Hellbusch, Langendellschlag 62, 65199 Wiesbaden, email address: markhellbusch@web.de :

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only for notifications on paper)
- Date

(*) Delete as appropriate.